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Veuillez trouver les réponses rapides à vos questions ci-dessous. Si vous avez d'autre questions, n'hésitez pas à nous contacter, et notre personnel expérimenté est heureux de vous aider à trouver la bonne réponse pour vous.

• Guide d'acheteur

  • How to find part number of the battery?

    • Acer/Getway/eMachines Battery Part Number
    • Apple Battery Part Number
    • Asus Battery Part Number
    • Dell Battery Part Number
    • Fujitsu Battery Part Number
    • HP/Compaq Battery Part Number
    • Lenovo/IBM Battery Part Number
    • MSI Battery Part Number
    • Clevo Battery Part Number
    • Samsung Battery Part Number
    • Sony Battery Part Number
    • Toshiba Battery Part Number
  • How to find model number of your laptop?
  • How to make order from french-batterie.com?
  • Why Buy From french-batterie.com?

• Statut de la commande

  • Has my order shipped?
  • How do I track my order?
  • Can I change my order once it has been processed?
  • I need a copy of my receipt / invoice.

• Garanties

  • Privacy Policy
  • Security
  • 30-Day Money Back
  • 1-Year Warranty
  • Warranty Details

• Livraison

  • Shipping Information Table
  • When will my order ship?

• Paiement

  • What payment methods are accepted?
  • Do I need a PayPal account to pay?
  • Is PayPal secure?
  • Why was my credit card payment declined?
  • Why is my payment status still pending?

• Retours

  • What is RMA?
  • Apply for a RMA
  • What is the return policy?
  • I received the wrong product.
  • What is our refund/exchange process?
  • Should I provide tracking number after I return the item?
  • When can I get a refund after I returned the item?